Shipping policy

Where we ship

We currently ship across the United Kingdom.

Delivery cost

Free UK tracked delivery on orders over £40. Orders under £40 are charged a small flat delivery fee, shown at checkout before you pay.

Dispatch & delivery times

Orders are usually dispatched within 1–3 business days. UK delivery then typically takes 5–10 business days, though it can occasionally take a little longer during busy periods. You'll receive tracking as soon as your order is on its way.

Tracking your order

Every order is sent tracked. If your tracking hasn't updated, or your order hasn't arrived within the expected window, email us at hello@pounceandsnooze.pet and we'll help.